Shipping policy

  • PHILIAM SHIPPING POLICY

    Important: We currently ship only to addresses within the United States.

    We strive to get your PHILIAM products to you as quickly and efficiently as possible. Here’s what you need to know about our shipping process:

    Delivery Timeline

    • Total Estimated Delivery Time: Your order should typically arrive within 4 to 9 business days.

    • This total time is calculated as follows:

      • Order Processing Time: 1-2 business days. This is the time we need to prepare your order, perform quality checks, and carefully package your items. This is separate from the shipping time.

      • Shipping Time: 3-7 business days. This is the time it takes for the carrier to deliver your package after it leaves our warehouse.

    Shipping Costs

    • FREE Shipping: We are pleased to offer free standard shipping on all orders within the United States.

    • No Hidden Fees: There are no additional shipping charges or taxes added to your order. The price you see is the price you pay.

    Order Tracking

    • Once your order ships, you will receive a shipping confirmation email with tracking information.

    Please Note:

    • All orders are shipped from our PHILIAM company warehouse, located at:

      1040 Walnut Ave
      Pomona CA 91766
      US

    • Delivery times are estimates. During peak seasons, holidays, special promotions, or due to unforeseen circumstances (like severe weather), processing and shipping times may be slightly longer. We appreciate your patience and will always do our best to ensure timely delivery.

    If you have any questions about our shipping policy, please contact our customer service team.